Help & FAQs

Only purchases made directly from our online store sippinkalinga.com qualify for our policy.

We aim to provide a great experience to our carefully selected products every time, but even we can experience the off day occasionally. The best way to guarantee a great experience is to read the descriptions of the products thoroughly, review our shipping policy and keep them in mind when placing orders.

If you have an issue that isn't covered below, please reach out to our team and we'll help work through a solution. Please note, we guarantee your satisfaction on every product we sell.

Thanks! 

Coffee Production

Kalinga, Philippines

Products 

Packaged and imported from the United States

Food Expiration Dates

We aim to provide a great online experience therefore we make sure that our products are all in its peak quality and flavor.

Returns & Exchanges

Due to the nature of our products , we do not have a return and exchange policy. All sales are final. 

Please send us an email  or message us  for any inquiries before submitting your order.

 info@sippinkalinga.com

Cancellation 

Please email us on any change in order including cancellations and must be communicated within 24 hours. If outside of this timeline, we cannot guarantee the change or cancellation.