Shipping & Delivery

We aim to provide a great experience to our carefully selected products every time, but even we can experience the off day occasionally. The best way to guarantee a great experience is to read the descriptions of the products thoroughly, review our shipping guidelines and keep them in mind when placing orders.

If you have an issue that isn't covered below, please reach out to our team and we'll help work through a solution.

Thanks! 

Shipping Accuracy

Check your address carefully! Our delivery guarantee extends only to correctly addressed orders. We cannot guarantee the condition of the package if the delivery service has to reroute. We guarantee delivery only to the provided address confirmed on the order acknowledgement.

We will not be responsible for wrong shipping address if we do not have the correct information. 

Wine Orders 

The delivery time frames are for reference only. There is no guarantee that the parcel will arrive within the defined time. Transit times can vary based on the shipping location and weather condition ...

Delivered Countries

Philippines  

United States America